At Suffolk Coast Sailing we are committed to maintaining the trust and confidence of our clients, subscribers to our newsletter, and visitors to our web site. In particular, we want you to know that Suffolk Coast Sailing is not in the business of selling, renting or trading email lists with other companies and businesses for marketing purposes.
When someone visits www.suffolkcoastsailing.co.uk we use a third party service, Google Analytics, to collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the site. This information is only processed in a way which does not identify anyone. We do not make, and do not allow Google to make, any attempt to find out the identities of those visiting our website.
As part of the registration process for our monthly e-newsletter, we collect personal information – name and email address. We use that information for a couple of reasons: to tell you about stuff you’ve asked us to tell you about; to contact you if we need to obtain or provide additional information; to check our records are right and to check every now and then that you’re happy and satisfied. We don’t rent or trade email lists with other organisations and businesses.
We use a third-party provider, MailChimp, to deliver our newsletter. We gather statistics around email opening and clicks using industry standard technologies to help us monitor and improve our e-newsletter. For more information, please see MailChimp’s privacy notice. You can unsubscribe to general mailings at any time of the day or night by clicking the unsubscribe link at the bottom of any of our emails or by emailing our data protection officer Simon Read
When you purchase a sailing trip or course through our online booking forms your name, date of birth (for RYA skipper courses only), address, email, contact number and relevant medical details (as provided by you) will be stored in our system which reside on our server and Google G-Suite. We ask for and retain only the data required to process your booking, deliver the service you have requested, and attend to your health and safety. We keep this data only for the period required to administer and deliver this service, and for a short period thereafter (maximum 1 year) Please be assured that we do not share your personal details with any other company other than Navathome (for the administration and delivery of online courses) and the Royal Yachting Association (for the registration of Skipper Certificates) without your consent
You are entitled to ask to view, amend, or delete the personal information that we hold. Please email your request to our data protection officer Simon Read .